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  • Made in 10–15 Business Days
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Warranty

Every custom sign is crafted from commercial-grade materials and subjected to a rigorous 48-hour burn-in quality test before shipping. We back our quality with a 24-month comprehensive warranty.

Indoor Signs24 Months (Full electrical, LED strip, and backing replacement)
Outdoor Signs (IP67)24 Months (Weather-sealed waterproofing and transformer guarantee)

What is covered?

  • LED neon silicone tube lighting and soldering.
  • 12V certified power supply transformer.
  • Wireless remote control and inline dimmer switch.
  • Acrylic backboard craftsmanship and hardware.

Fast warranty claims

Simply email support@customneonled.com with your order number and a photo/short video. If a component is faulty, we ship a brand new replacement immediately at zero cost.

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